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Most routers with a 5 GHz band also let you operate a network on the lower band. If you’re using a 5 GHz network but your Ring device only supports 2.4 GHz connections, that might be the reason it’s not connecting. Talk to your ISP if you’re consistently seeing slower speeds to check whether you can upgrade. If you have a very slow connection, you might not get enough for proper functionality.

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Ring suggests at least 2 MB of both download and upload speed for their devices to work properly.

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Check on your PC or phone with a speed test to be sure your upload, download, and ping are as expected.Wait for all the lights to come on so that you can tell the signal is working. You want it to be fully connected to the network before you add the router. Plug the modem back into the wall and wait for all the lights to come on.Wait a few minutes with the devices unplugged.You want to completely disconnect them from power. If you’re having trouble connecting or seeing an unexpectedly weak connection, consider reconnecting your router and modem. For example, the doorbells require you to remove the cover, pop the battery or the entire unit out depending on the model, and then charge it for hours until the battery is full. Sometimes recharging a Ring device can be a bit of a process. If the battery is low, you’ll have to recharge it.

Look under Battery level to see how much it has.Press the menu button on the upper left of the app.

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If you’re using a Ring doorbell, make sure to press the button to update the battery life before checking. You can check the battery life of the device in your Ring app. When the device is unpowered or low on battery, its connection to the wireless network might not work as well. Even if they are, the power can go down or a fuse can blow, disconnecting the device. Ring devices aren’t always hardwired into your house’s power network. You don’t have to try them all – just attempt the ones that you feel work best for your setup. Some are quite simple while others can involve having to move things around in your home. When you can’t connect to a wireless network on your Ring device, there are a number of fixes that might help you establish the connection. Troubleshooting the Ring Wi-Fi Connection Just make sure you’re using the right screwdriver. Most Ring Doorbells are a bit difficult to change to Setup mode since you have to remove the faceplate. Unfortunately, there isn’t a way to connect with a different network without going through the setup process. Now your Ring Doorbell will use the new network you selected instead of the one it used in the past.

Follow the steps to connect to your preferred Wi-Fi network.

Select the Ring network you see listed.

Open the wireless networks on your phone.

Press and hold the Setup button until the Ring Doorbell goes into Setup mode.

The method of accessing the setup button varies depending on which doorbell you have.

The important thing is knowing which Wi-Fi network you want to connect the doorbell with. If you want to change your Wi-Fi network, it’s very similar to reconnecting. If your network strength isn’t good, it might explain the wireless connection issues you’re experiencing with the Ring device. Your signal strength will be listed under Network.Whether or not it is, checking the strength of the wireless connection between your router and the Ring device is a good next step.

Once you’re reconnected, test out the connection and check whether the device is functioning. Select the device you’re trying to reconnect.Tap the menu button in the upper left corner.To reconnect Ring to Wi-Fi, simply open the app and adjust the settings there. During your initial setup of the device, you should have taken steps to connect it using your phone, the Ring app, and likely the setup button on the device – depending on which Ring device you’re using. The same signal that the rest of the house uses is also used by Ring. The Ring device itself connects wirelessly to your router. If the Wi-Fi connection on a Ring device stops working, you can reconnect it without too much fuss and get back to your normal routine. Almost everything that you can view, adjust, or save relies on that connection to facilitate the transfer of information from the device itself to your mobile phone. Without some kind of Internet connection, your Ring device won’t function properly.

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